tkpk1 Privacy Policy
Learn in full detail how your personal information is collected, stored, and kept secure — tkpk1's complete privacy policy is explained here.
Introduction and Scope of Policy
tkpk1 is a trusted online gaming and betting platform in Bangladesh. Protecting the privacy of the personal information you provide while using our services is one of our highest priorities. In this privacy policy, we clearly describe what information we collect, how that information is used, with whom it may be shared, and what rights you have over your information.
This policy applies to the tkpk1.cam website and all services under it. By registering on our platform, you will be considered to have agreed to the terms of this privacy policy. We request that you read and understand this policy in full before you begin using the service.
This privacy policy may be updated from time to time. For any significant changes, we will notify our registered users by email or by a notice on the platform. The updated policy will take effect from the date it is published.
Section 1: What Information We Collect
Various types of information are required to create and manage an account on the tkpk1 platform. The categories of information collected are described in detail below.
At the time of registration, you provide the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 or above may use the service)
- Valid identity document details (National ID / NID or passport number)
- Contact address
- Mobile number (linked to a bKash, Nagad, or Rocket account)
- Email address
We collect payment-related information to process deposits and withdrawals. This includes bKash, Nagad, or Rocket account numbers and transaction history. We never store your mobile banking PIN or password.
Information collected automatically while using the platform:
- IP address and device information
- Browser type and version
- Operating system information
- Cookies and session data
- Login duration and usage patterns
We store gaming activity information to improve your gaming experience and ensure responsible gaming. This includes betting history, win and loss records, and details of preferred games.
Section 2: Purpose of Using Information
tkpk1 uses the information it collects for specific and legitimate purposes. We do not use your information in any way other than for the reasons stated below.
Information is used to create and manage your account and to verify your identity. Age verification (21+) and identity confirmation are an integral part of this process.
Financial information is used to securely process deposit and withdrawal requests and to prevent fraud. This information is required to enforce the minimum ৳500 deposit and withdrawal limit.
Your information is used to assist you and resolve issues through our 24/7 Bengali live chat support.
Monitoring gaming behaviour to identify potentially problematic gambling patterns and to create an opportunity to intervene where needed. This is part of our responsible gaming policy.
Analysing your preferences and usage patterns to provide better service and to personalise your experience.
Information is used to comply with applicable laws and regulations and to take necessary steps related to anti-money laundering (AML) requirements.
Section 3: Policy on Sharing and Disclosure of Information
tkpk1 never sells your personal information to third parties or rents it for marketing purposes. However, information may be shared in specific circumstances:
- With payment processors: Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment gateways.
- With technology service providers: Limited information may be shared with selected technology partners for the operation and maintenance of the platform, but they may not use this information for any other purpose.
- For legal obligations: When required to provide information as part of a court order, a lawful request from a government authority, or a legal process.
- In fraud investigations: Where financial fraud or unlawful activity is suspected, necessary information may be shared with the relevant authorities.
- In the event of a business transfer: In the case of a company merger, acquisition, or asset transfer, user information may be transferred, but the terms of this policy will remain in force.
Your information will not be disclosed for any reason other than those stated above without your explicit consent.
Section 4: Cookie Policy
tkpk1 uses cookies for the smooth operation of the platform. Cookies are small text files stored in your browser. We use the following types of cookies:
These cookies are essential for the core functioning of the platform. They are used to maintain login sessions, ensure security, and save your preferences. These cookies cannot be disabled.
Analytics cookies are used to measure the performance and usability of the platform and to improve the service. The information collected from these cookies is fully anonymised.
Functional cookies are used to remember your preferred language, game settings, and other personalised preferences.
You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt some functions of the platform.
Section 5: Security Measures for Information
tkpk1 has adopted industry-standard technical and organisational measures to ensure the protection of your personal information.
- SSL Encryption: All our communications and transactions are encrypted using SSL/TLS technology, ensuring your information is transferred securely.
- Data Storage Security: Stored information is kept in encrypted form on secure servers, and firewalls are used to prevent unauthorised access.
- Access Control: Only authorised personnel have access to the necessary information, and a log of this access is recorded.
- Regular Security Audits: Regular security audits and tests are conducted to identify system vulnerabilities.
- Two-Factor Authentication: Two-factor authentication (2FA) is available to enhance account security.
- Staff Training: All our staff are trained in data protection and are committed to maintaining confidentiality.
Although we take the highest level of security measures, there are always some inherent risks in transmitting information over the internet. If we become aware of any data breach, we will promptly notify affected users and take the necessary steps.
Section 6: Data Retention Period
tkpk1 does not retain your personal information beyond what is necessary. The retention period for information is determined on the basis of the following:
- Active accounts: All relevant information will be retained for as long as your account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a set period due to legal and regulatory requirements.
- Transaction records: Financial transaction information may be retained for an extended period in accordance with legal obligations.
- Inactive accounts: Information relating to accounts that have been inactive for a long period may be securely deleted. A prior notification will be sent by email in such cases.
Section 7: Your Rights
You have the following rights over your personal information:
You have the right to know what information we hold about you. You can request this information by contacting our support team.
You have the right to request a correction if any of your information is inaccurate. Please contact us via live chat or email.
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications.
You may request to close your account at any time. Even after the account is closed, financial transactions and other lawful records will be retained for a set period.
To exercise any of the rights listed above or to raise any concerns about your information, please contact us via our 24/7 live chat or email.
Section 8: Privacy Protection for Minors
tkpk1's services are for users aged 21 and above only. We do not knowingly collect information from any minor. Age verification is mandatory at the time of account registration.
If we learn that information from a minor has been collected by mistake, we will immediately delete that information and the relevant account will be closed. If a parent or guardian believes their child has created an account, please contact our support team immediately.
Section 9: Third-Party Services
Game software service providers on the tkpk1 platform (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, etc.) use their own software. These providers may have their own privacy policies.
For payment services, bKash, Nagad, and Rocket are governed by their own privacy policies. When using the services of these providers, the relevant provider's policy will also apply.
tkpk1 is not responsible for the privacy policies of third parties. We therefore advise you to read the privacy policy of the relevant service before using it.
Section 10: Policy Changes and Updates
tkpk1 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will:
- Send a notification to your registered email address
- Display a clear notice on the platform's main page
- State the update date at the top of the amended policy
If you continue to use the platform after being notified, you will be considered to have accepted the amended policy. If you do not agree to the amended policy, you may request to close your account.
Section 11: Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our data protection team is ready to answer all your questions.
24/7 support in Bengali — log in to the platform and start a chat
[email protected]
tkpk1.cam
We are committed to responding to every request promptly. Your privacy is very important to us and we always strive to keep your information secure.
To learn more about responsible gaming, visit our Responsible Gaming page. To learn about the overall terms of service, read the Terms & Conditions page.